Privacy Policy
Effective Date: July 1, 2022
Your privacy is important to us. This Privacy Policy explains how Therapeutic Living LLC ("we," "our," or "us") collects, uses, and safeguards your personal information. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, address, phone number, email address.
- Health Information: Relevant medical history, health conditions, and treatment preferences provided during intake or consultation.
- Payment Information: Credit card details, billing address, and payment history.
- Session Details: Notes on treatments and services provided.
- Digital Information: IP address, browser type, and other details collected through cookies when you use our website.
2. How We Use Your Information
We use your information for the following purposes:
- To provide massage therapy services tailored to your needs.
- To communicate with you about appointments, promotions, and clinic updates.
- To process payments and manage billing.
- To maintain accurate records for health and safety purposes.
- To comply with legal and regulatory requirements.
3. How We Protect Your Information
We are committed to protecting your personal information using:
- Secure servers and encryption technologies.
- Restricted access to personal data, limited to authorized personnel.
- Regular security audits and compliance checks.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information in limited circumstances:
- With healthcare providers or professionals if you request or consent to it.
- To comply with legal obligations, such as court orders or government regulations.
- With trusted third-party service providers who assist in business operations (e.g., payment processors), subject to strict confidentiality agreements.
5. Your Rights
You have the right to:
- Access your personal information and request corrections if it is inaccurate or incomplete.
- Withdraw consent for us to use your information at any time, subject to legal or contractual obligations.
- Request the deletion of your personal information, except when it must be retained for legal, regulatory, or safety purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Cookies and Online Privacy
Our website may use cookies to enhance user experience and gather usage data. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies.
9. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on our website, with the effective date at the top.
10. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us:
Therapeutic Living, LLC
6001 Old Collinsville Road, Suite 1B
Fairview Heights, IL 62208
Email: Privacy.Policy@TherapeuticLivingLLC.com
Phone: +1 (618) 206-2727
Your privacy is our priority. Thank you for trusting Therapeutic Living LLC with your care.